Service Disruption impacting Customer Documents and PDF Generation

Incident Report for Supermove

Resolved

This incident has been resolved.

Posted Apr 01, 2025 - 11:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2025 - 11:21 PDT

Identified

We are currently experiencing an issue affecting customer documents and PDF generation. Our engineering team has identified the cause and is actively working on a fix, which we expect to be deployed shortly. We will provide further updates as soon as services are restored.

Posted Apr 01, 2025 - 11:15 PDT

This incident affected: Office App.