Resolved -
This incident has now been resolved. Any documents that previously failed to generate will now work as expected. Please note that emails with PDFs attached cannot be re-generated automatically and may need to be resent to your customers if necessary.
Nov 7, 13:00 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 7, 08:37 PST
Identified -
The issue has been identified and a fix is being implemented.
Nov 7, 07:19 PST