All Systems Operational

Uptime over the past 90 days. View historical uptime.
Office App ? Operational
90 days ago
99.99 % uptime
Today
Crew App ? Operational
90 days ago
99.99 % uptime
Today
AI Copilot Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Additional Services Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
Accounting Integrations Operational
Payment Integrations Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Email Integration Operational
90 days ago
100.0 % uptime
Today
Twilio (Phone & SMS) Operational
90 days ago
100.0 % uptime
Today
Support Ticketing & Help Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Service Disruption impacting Customer Documents and PDF Generation
Resolved - This incident has been resolved.
Apr 1, 11:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 11:21 PDT
Identified - We are currently experiencing an issue affecting customer documents and PDF generation. Our engineering team has identified the cause and is actively working on a fix, which we expect to be deployed shortly. We will provide further updates as soon as services are restored.
Apr 1, 11:15 PDT
Mar 31, 2025
Twilio Service Issues Impacting Outbound Calling in Copilot
Resolved - This incident has been resolved.
Mar 31, 14:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 12:58 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 11:36 PDT
Investigating - We are currently aware of an issue affecting select outbound calling functions within our Copilot tool. This is due to a service disruption on Twilio’s end, and we are actively working with their team to monitor updates and assist in resolution. Our team is closely following Twilio’s progress, and we will provide updates here as more information becomes available.
Mar 31, 10:16 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Platform Restored – GPS Tracking Still Impacted
Resolved - This incident has been resolved.
Mar 27, 15:15 PDT
Identified - All apps and core functionality are now back online. However, GPS tracking remains temporarily disabled as we work on a fix. This also affects any automations that rely on GPS data.

Additionally, any phone calls that came in during the outage may be missing, and transcripts from calls that ended during this time are likely unavailable.

We appreciate your patience and will provide further updates as we make progress.
Mar 27, 12:43 PDT
Platform-Wide Outage
Resolved - This incident has been resolved.
Mar 27, 12:42 PDT
Update - All apps and core functionality are now back online. However, GPS tracking remains temporarily disabled as we work on a fix. This also affects any automations that rely on GPS data.

Additionally, any phone calls that came in during the outage may be missing, and transcripts from calls that ended during this time are likely unavailable.

We appreciate your patience and will provide further updates as we make progress
Mar 27, 12:41 PDT
Update - We are continuing to monitor for any further issues.
Mar 27, 12:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results. We will continue to provide updates as we have them.
Mar 27, 12:26 PDT
Investigating - We are currently investigating a platform-wide outage affecting the Office App, Crew App, and Sales Copilot. Our team is actively working to identify the cause and restore service as soon as possible. We will provide updates as we have more information.
Mar 27, 12:14 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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